Supplier Identification

PolRoger.co.uk is a site operated by Dwinc Limited who are registered with the Information Commissioners Office. The website is hosted with Siteground hosting Ltd. 3rdFloor, 11-12 St. James’s Square, London SW1Y 4LB.

Pol Roger Ltd. are registered in the United Kingdom under company number 02516334 and with our registered office (also main trading address) at Shelton House, 4 Coningsby Street, Hereford, Herefordshire. HR1 2DY. Our VAT number is GB549580994. We are regulated by the FCA.

Pol Roger’s Data Protection Officer can be contacted at the head office, or via phone on 01432262800, or email at data.control@polroger.co.uk.

Privacy Policy & Cookies

In common with most websites, PolRoger.co.uk uses “cookies”. Cookies are small snippets of text that are stored on your computer. When you request a page from our website, the cookies are sent to our web server, and when we send a page back to you our server may add to or change these cookies. Without cookies, we would not be able to know that you are the same person from page to page.

We use cookies for a variety of reasons, such as remembering the contents of your basket. We also use analytics software, which allows us to track and measure patterns of behaviour so that we can improve our website.

In accordance with the Directive on Privacy and Electronic Communications 2003 and General Data Protection Regulation 2018 (GDPR), and to be as open and transparent as possible, we have provided more information on the cookies in use on our website here. These details may change over time as we continue to develop our website.

You can change the settings in your web browser to allow or deny different websites from setting cookies.

Your Data

Your personal data is stored during the web shop checkout for us to provide the goods and services offered through our web shop. We do not share any customer data or location information etc. with any third party outside of Dwinc Ltd, WordPress and Pol Roger Ltd, but do share some anonymous information with Google Analytics.

Additionally, we may share your data if we sell our business or in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cybercrime or to protect the website, rights, personal safety of person/s.

We use your information to allow us to continually provide and improve your customer experience. This information gets stored in the password protected WordPress database, all communication to this server is encrypted via HTTPS. The website can store an IP address (anonymous) if it thinks that it is being attacked. It will then lock out that IP address to avoid further attacks. This is to prevent data breaches.

Email Newsletters

If you sign up to our newsletter we may use your email address to send you information about products and services that we think would be relevant to you. You can opt out of these at any point and you can ask for personal data to be removed from our database at any time.

Web Shop Terms and Conditions

Our full web shop terms and conditions can be found here.

Notices

All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

Conclusion

This Privacy Policy is governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

For specific legislation and for more detailed regulations go to: www.legislation.gov.uk

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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